Delivery Policy

We will deliver the gifts ordered by you to the address which you give for delivery when you make your order. If any of the details are incorrect, we are not liable for any items which have not been received. You may delivery gifts to a address which is different from your address, if, for example, you would like us to deliver your personalised gifts to a family or friends address.

Delivery will be made as soon as possible. Our office hours are 9.00am to 5.30pm, Monday to Friday. All delivery and dispatch times on the website do not include weekends or bank holidays. Unfortunately not all couriers will deliver on Saturdays or may charge a little more for a guaranteed Saturday delivery. If Saturday delivery is a guaranteed option, it will display this on the checkout page.

We always make every effort to despatch goods within the specified timescale. Fortunately it's not very often but sometimes due to unforeseen circumstances we cannot guarantee delivery times or accept any liability for late delivery. This applies to products sent direct from our manufacturers. We do not accept any liability for delayed deliveries beyond our control.

If the product(s) you have ordered do not arrive within 14 days of placing the order, Meggie Moos Gifts Ltd except no liability unless you have informed us by email during this period.